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Opening my account

Opening my account

You must login to www.bitpoint.com.pa and click on the button create an account.

 

There are 2 types of account in BITPoint Panama

  1. Individual / Personal Accounts
  2. Corporate / Business accounts.

At the same time there are 2 profiles for each of these accounts.

 

  • Read-only profile In this it is not possible to trade or buy and sell cryptocurrencies. With this profile you can only check prices and general movements of cryptocurrency. To create this profile you can do it with your full name and email. After entering them, you will receive an email which includes a URL to confirm that you are actually creating the account and with which you are assigned a user and a password for the deposit. At the time of the user the system will ask you to change the password.

 

  • Trading profile. In this profile you can make transactions of purchase and sale of cryptocurrencies. To create it, it is essential that you have already created the read-only profile and click on the verify account button. In this step it is essential that you keep in mind that you must enter the following information.

 

 

  • After entering the information in the box above, you must register your document and send it
  •  Please send the following documents for personal verification:

 

  • In this same step of entering personal information, you must register the bank account to withdraw or buy cryptocurrency. This will be the account authorized by BITPoint for you to use FIAT to trade in BITPoint. To do so, you must enter the following information, in addition to the bank certificate of the account, which must be your own and local account in Panama.

 

  • Finally, after entering all the documentation, you will receive an email; notifying the approval of the creation of your account, in case the creation has not been successful, you will be sent an email requesting confirmation of a document that was not entered or was done wrongly or notifying that the process was not successful. This mail can take up to a week (5 business days), which is the maximum time that the company takes to do the meticulous review of the documents.
  • Important recommendations for the withdrawal to bank accounts.

BITPoint, in its sole discretion, may reject any withdrawal request in the event that it considers that there is any movement that compromises the security of the transaction, or that it is a suspicious move in terms of fraud or that it violates our AML policy. (Against money laundering). In such case, BITPoint will notify the applicant through electronic means about the cancellation of the request. In case the application is approved BITPoint will take up to two (2) business days to make the payment to the requested account.

Is it possible for a natural person or company that is not a Panamanian citizen to open an account in BITPoint Panama ?

Yes, you can . For the exception of  companies legally incorporated in the United States Of America. Not without first clarifying what should pass and approve the KYC process defined for all customers without exception in BITPOint and that at the time of the sale of cryptocurrency, that is, at the time you request to withdraw your Cryptocurrency to an account banking, you can only make it to a previously registered account which must be a local account in Panama.

Can I purchase Crypto assets from an account that is not registered?

No, as reported in the registration process, only owners and local accounts in Panama will be approved. We will only accept the opening of the account with the name that is indicated in the identification document that you entered in the process of creating accounts. Please keep in mind that we do not accept account opening with names different from those of your official ID.

What is a US taxpayer?

People with citizenship or residence in the United States have a fiscal responsibility in the United States. Even if you live in Panama and work in a Panamanian company and have income in Panama, you must pay taxes to the United States. A resident of the United States under the tax law is the owner of “Green Card (permanent foreign resident in the United States)” or “Generally speaking, the period of stay in the United States for that year is 31 days or more, including that year to individuals whose total stay in the United States during the last three years is 183 days or more.”

Can I open more than one account?

No, only 1 account per person can be registered. In case several accounts are identified for the same user, they will be blocked.

Does the opening of the account have any cost?

No, opening the account is free. Please keep in mind that commissions are charged for executed transactions, which you can find in our Fees and Fees section.

Can I open an account for companies or corporate users?

Yes, it is possible to open an account in the name of a company. For which in our HOME you must click on Create Corporate Account. It is important to clarify that we do not accept registration of companies from the United States.

Can I create an account if I am a minor? Is there an age limit for opening the account?

We do not accept the opening of accounts for minors. The minimum age for opening an account is 18 years, as indicated by the constitution of the country.

 Gestión De Contraseñas

I can not log in.

Please check that the ID and password are correct and are the ones you assigned at the time of creation of the account. Also, please confirm that the uppercase and lowercase letters are as they were assigned.
If you forgot your password, if it has been blocked, please click on the site login screen in Forgot your password?

 

If you have any difficulties or questions, please contact our customer service center. support@bitpointlatam.com

How to activate Google Authentication.

 

Two-step authentication is a mechanism to perform more secure transactions by performing a second authentication step with a Google confirmation code (security code) that only the user can know, this, in addition to ID authentication and password.

 

To activate verification in two steps:
       1. Please log in to the Trading site and click on “User Settings” in the upper right part of the screen.

  1. Please go to “two-step verification” ⇒ “Google Authenticator”.
  2. Select the “notification by mail” notification method.
      4. Please press the “Register” button at the bottom of the screen to reflect the setting.
      5. Depending on whether you have an Android or iPhone device, the system will display a barcode that you must read from your mobile device, when adding a new authenticator.
      6. When scanning the barcode, a key will be generated that you must enter in the “confirm” field in the blue button, explained in the following screen.

 

  1. Click after entering the code in the empty field in “Confirm”. Done, you have activated the Google Authenticator feature for your account.

 

 

Change Device and can't login with Google Authenticator?

Log in with your old device, in the user setting tab you will find the option to select authentication via email or google authenticator, select  email option and update. Once updated click again in google authenticator option so that the system can generate a new barcode and you will be able to log in like before.

 

How to change your password.

Log in to the BITPoint site> “Account” ⇒ “change password “.

Enter the changes and click on change.

  • ① Enter the current login password
  • ② Enter the modified login password
  • ③ re-enter the modified login password (confirm)

Please define the login password with alphanumeric characters from 4 to 16 digits. It will be changed from the next login by clicking on the [change] button.

What is a Cryptocurrency?

is a digital asset designed to work as a medium of exchange that uses strong cryptography to secure financial transactions, control the creation of additional units, and verify the transfer of assets.

 

How do crypto assets work?

is designed to work as a medium of exchange that uses strong cryptography to secure financial transactions, control the creation of additional units, and verify the transfer of assets.

I want to change my login password, what should I do?

Log in to the BITPoint site> “Account ⇒” Change  password “.

Enter the changes and click on change.

  • ① Enter the current login password
  • ② Enter the modified login password
  • ③ re-enter the modified login password (confirm)

Please define the login password with alphanumeric characters from 4 to 16 digits. It will be changed from the next login by clicking on the [change] button.

 

 

Acerca Del Servicio De Moneda Virtual

 

 

 

How is the cryptocurrency market different from the stock market?

Cryptocurrencies are highly volatile compared to the traditional stock market. The volatility of cryptocurrency is large. Cryptocurrency unlike the stock market, has no intrinsic or tangible value.

What is a Blockchain?

A blockchain, is a growing list of records, called blocks, which are linked using cryptography. Each block contains a cryptographic hash of the previous block, a timestamp, and transaction data. By design a blockchain is resistant to any data  modification.

What is a Bitcoin?

Bitcoin is one of the many crypto assets available in the market, a form of electronic cash. It is a decentralized digital currency that can be sent from user-to-user on the peer-to-peer in the bitcoin network without the need for intermediaries.

What is Ethereum?

Ethereum is a blockchain-based computing platform, and an operating system with intelligent contract functionality. It was created in 2015, the transaction is made with and only if the smart contract conditions are met.

What is a Litecoin?

Litecoin is an alternative cryptocurrency based on the model of Bitcoin. The intention for Litecoin in the market is to complement the bitcoin. Assume Bitcoin represents gold and Litecoin represents silver.

 

What is a Ripple coin?

Ripple is a real time gross settlement system, created by Ripple Labs Inc. Ripple is based on a shared public ledger, mostly managed by banks and corporate companies. It uses a consensus process that allows payments, changes and remittances in a distributed process.

 

 

What is Bitcoin Cash?

Is a cryptocurrency and a payment network. In relation to bitcoin it is characterized variously as a spin-off, a strand, a product of a hard fork, an offshoot, a clone, a second version or an altcoin.

How long does it take to complete the transfer of the crypto active?

It takes about 10 to 30 minutes for the client making a transaction request from BTC, BCH, ETH, LTC, XRP to be received. If the demand for active crypto increases sharply, please understand in advance that it may take several days for the execution of the transaction to be completed.

 

What is a Transaction Number?

When you create your account and fill out the form you will find a field where you are asked to create a four-digit transaction code which is created and entered by you, this code will be your key to all types of transactions on the platform. Do not forget it since you will not be able to carry out any procedure without it. After checking your account, it is normal for the system to ask you to change your transaction code again for security reasons.

 

Is it possible for a natural person or company that is not a Panamanian citizen to open anaccount with BITPOint?

Yes, it can be done. Except for companies legally incorporated in the United States Of

America. Not without approving first the KYC process defined for all customers without

exception in BITPOint,that is, to say that at the time you request to withdraw your

Cryptocurrency to a bank account, you can only make it to a previously registered

account which must be a local account in Panama.

Can I purchase Criptoactives from an account that is not registered?

No, as reported in the registration process, only your own and local panamanian accounts will

be approved. We will only accept the opening of the account with the name indicated in

the identification document that you entered in the process of creating accounts. By

Please bear in mind that we do not accept account opening with names different from those of

your official identification

 

What´s mining?

Each time a cryptocurrency transaction is made, a cryptocurrency miner is responsible for ensuring the authenticity of information and updating the blockchain with the transaction. The mining process itself involves competing with other cryptominers to solve complicated mathematical problems with cryptographic hash functions that are associated with a block containing the transaction data. 

 

How does the payment or purchase application of Cryptocurrency work using FIAT?

BITPoint Panama will process your deposit once we confirm receipt of payment as follows:

  1. Transactions made before 5:00 p.m., Panama time, will be accepted as payments made on the same day and will be reflected after 8 p.m. M.
  2. All payments made after 5:00 p.m. Panama time will be processed as the next business day.

 

Are Cryptocurrency safe?

Cryptocurrency are cryptographic currencies, based on the database shared by all the access points to the network related to Cryptocurrency, called blockchain (BlockChain). In the Blockchain all executed transactions are registered publicly, so that anyone can see how much Cryptocurrency was traded, to and from which address it was sent, in order to prevent double transactions. The BlockChain makes a check to confirm that the transaction that is being executed has not been executed previously. It is a “reliable” payment system that allows anyone in the world to scrutinize and audit, and there is no fraud in the mechanism itself. It is trustworthy because it is always exposed to the eyes of an indeterminate number of people.

 

Are Cryptocurrency safe?

Cryptocurrency are cryptographic currencies, based on the database shared by all the access points to the network related to Cryptocurrency, called blockchain (BlockChain). In the Blockchain all executed transactions are registered publicly, so that anyone can see how much Cryptocurrency was traded, to and from which address it was sent, in order to prevent double transactions. The BlockChain makes a check to confirm that the transaction that is being executed has not been executed previously. It is a “reliable” payment system that allows anyone in the world to scrutinize and audit, and there is no fraud in the mechanism itself. It is trustworthy because it is always exposed to the eyes of an indeterminate number of people.

 

It is an exchange where you can buy and sell Cryptocurrency. You can also sell FIAT Currency like Dollar, Peso, etc.

 

What is the wallet?

An electronic wallet that can store crypto currencies. In this the Crypto Currencies that you bought will be stored.

 

What is the cold wallet?

It is a mechanism to store the client’s virtual currency and our own virtual currency in an environment not connected to the Internet. By adopting the Portfolio cold wallet it is impossible to Hack a cryptocurrency as it is stored in a place not connected to the Internet, to prevent unauthorized access by a malicious third party (Hackers) With this type of “Wallets” can be deposit your assets with greater security.

Sobre Ordenar Y Transacción

How many types of order are there?

There are three types of orders: Market, limit and stop limit that apply for buying and selling.

  1. Market – It is executed at the moment at the best price in the market.
  2. Limit – Only executed at the price entered (if there are strong movements the order may not be executed even if it passes through the price)
  3. Stop-loss – runs at the best possible price and close to the one entered.
What is the expiration date of a transaction.

Everything will be valid unless you cancel the order.

Can I buy virtual currency with credit?

We do not handle transactions with credit cards.

Does a stock exchange broker have transaction restrictions?

Currently, bitcoins are considered not to be “securities” under financial instruments. The act of exchange is considered to be outside the scope of the regulation. That is, bitcoins are not covered by the “regulations on the employees of association members”. Therefore, it is currently possible to trade with brokers of stock exchanges. However, we do not guarantee that no regulation will be applied in the future, you must confirm with the applicable laws and regulations and self-regulation yourself.

What is part of a transaction?

It happens in those cases where the offer in the market is less than the demand issued in the transaction, for example when there is 10 BTC available in the market and you make a transaction for 20 BTC the final transaction is made for a total of 10 BTC canceling the difference automatically.

What is the time frame to make exchanges.

You can transfer the money 24 hours a day, 365 days at any time. (except 02: 00-02: 10 local time in Panama)
The transfer function will be suspended during the period of time related to “regular system maintenance” and “temporary system maintenance” on the weekly basis.

My computer broke down, can I process by phone or email?

Our transactions can only be carried out through our web platforms, except in cases where technical failures arise.

Is it possible to send cryptoactives abroad?

Yes, you can send money for free anywhere in the world.

What is the Etherium unit?

It becomes 0.0001 ETH.

What is the Ripple unit?

It will be 0.01 XRP.

How to make an internal transfer?

Login into BITPoint website and position yourself in the transfer Tab, there you will click on internal transfer.

Sobre El ADVANCE

Sobre El Depósito / Retiro

Envío Y Recepción De Dinero En Moneda Virtual

Acerca Del Intercambio

Sobre El Certificado De Ganancia Y Pérdida Del Período

Cambio De Información De Registro

Gestión De La Separación · Seguridad Relacionada

Seleccionar De La Categoría

Apertura De Cuenta Relacionada

Sobre La Contraseña

Sobre El Depósito / Retiro · Transferencia

Sobre La Transacción De Apalancamiento

Sobre Ordenar Y Transacción

Sobre El Certificado De Ganancia Y Pérdida Del Período

Sobre El Apalancamiento

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